Security and privacy

Your calls are yours.

A caller ID app asks for trust. Here is exactly what we do with your data.

Local first

Call logs, SMS content and standard recordings stay on your device.

Consent for anything sensitive

Live Guard and Hand-Off each have their own consent step and start only when you choose.

Honest about encryption

Cally Chat is AES-256 encrypted, but it is not end-to-end encrypted, and we say so plainly in our policy.

App Check protected backend

Server functions that Guard calls are protected by Firebase App Check and rate limited.

No ad targeting from your calls

Audio and messages are never used for advertising, and AI models are not retrained on them.

Delete anytime

Delete your account in the app, or by email. Deletions complete within 48 hours.

What stays, what leaves.

Call log
Stays on your device. Never uploaded.
On device
SMS content
Processed on-device. Never uploaded, profiled or sold.
On device
Contacts
Never uploaded without your explicit request.
On device
Standard call recordings
Local storage only.
On device
Live Guard audio
Opt-in. Short clips for transcription only, not stored.
Opt-in
Guard Hand-Off evidence
Opt-in. Deleted within 15 days, on device and server.
Opt-in
Spam reports
Number, call pattern and category. No name or identity.
Cloud
Analytics
Pseudonymous app-instance identifier through Firebase.
Cloud

Full details are in our Privacy Policy. Questions or deletion requests: support@callypro.app